Shipping & returns policy

- Bulk orders and corporate orders may require additional shipping.
- Free shipping is excluded from the following territories: NT, YT and NU

Shipping Time -- Most orders received before 11:00 AM will ship the same day, provided the product ordered is in stock. Most orders received after 11:00 AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Provide 3 to 4 days for delivery.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by L'entrepôt du Baseball or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


Return policy

We accept returns on products that are defective due to manufacturing defects within 10 days from the date of purchase.

We accept returns and exchanges on the product within 10 days of the date of purchase. If payment was made by credit card, an amount of 5% will be withheld from the amount for a refund. No fee will be charged for a refund for a payment made by Interac or cash.

No exchange will be accepted on products whose packaging has been altered or on underwears. All transportation expenses related to product returns will be assumed by the customer. Administration fees of 20% will be retained for returned orders. Returns due to mistake made by L'entrepôt du Baseball during the delivery will be accepted at EDB expense within 15 days of the date of purchase.